JCC Policies

 

Registration Policies
One of the benefits of membership to the JCC of Stamford is priority registration for classes and programs. Members of the JCC and the community can register online at stamfordjcc.org or in person at the front desk of the JCC. Registrations are accepted strictly on a first-come, first-served basis. Each individual may register for one family only.

Online registrations cannot be accepted for the JCC Sara Walker Nursery School, The JCC Preschool at Greenwich Reform Synagogue, KinderPlace, KidsPlace, and other child-care programs at the discretion of the JCC.

An online account is necessary to register online or to make payments to your JCC account. You can search for programs without an account but will be prompted to sign in or register for an account before accessing our cart feature. This is a quick and easy process.

You will be prompted to create a new account during your first program registration or transaction using the JCC’s online system. Please make note of the user name and password you select, to avoid creating duplicate accounts. You can access your existing account by clicking the “Sign in to your account” link found at the top, right-hand side of the screen in the registration system.

Click HERE for more online registration help.

Refund/Cancellation Policy
The JCC reserves the right to cancel any program for any reason. Fees paid for cancelled programs will be refunded in full. In the event of withdrawal from a program, refunds for classes will be given according to the following schedule:
• 2 weeks or more prior to first class 100%
• 1 day or more prior to first class 50%
Requests for refunds must be made in writing to the head of the department of the program in question. No refunds will be given after the first class. There are no refunds given for special events or programs other than regular classes.

There is a $25 fee for returned checks.

For all JCC Programs
For your convenience, the JCC accepts cash, check, American Express, VISA and MasterCard. Online registrations and contributions require payment by credit card. If preferred, online information may be printed and registrations and donations may be completed by mail with a personal check. Please note that registrations are not complete and spots are not held until program fees or deposits are paid. Prior to processing registration for any JCC activity, accounts are reviewed for outstanding balances. Registration cannot be processed until past-due balances are reconciled.

Unless otherwise specified, fees for classes and programs should be paid in full at the time of registration.

If registering by mail, please enclose your completed registration form with payment.

If you wish to register in person or by phone:
• Registration forms are available at the front desk of the JCC.
• Only members in good standing (current in dues payments) can register for members-only classes and receive member discounts.
• Registrations are accepted strictly on a first-come-first-served basis.
• Each individual may register for one family only.
• Questions concerning specific classes should be directed to appropriate department heads.
• Registration must be accompanied by full payment.
• While using JCC facilities photographs or video image may be taken for publicity purposes and used at the discretion of the JCC.

Photo Release
By registering online for classes and programs, and  by participating in a Stamford Jewish Community Center (the “JCC”) program, the JCC and its legal representatives the irrevocable right and unrestricted permission to use and publish photographs or video images of me and/or my children, or in which we may be included, for any purpose authorized by the JCC, including but not limited to: website use, social media, editorial publications, catalog and advertising use. This grant includes the right to modify and retouch the images in the discretion of the JCC. I understand that the circulation of such materials could be worldwide and that there will be no compensation to me for this use. Furthermore, I understand that I will not be given the opportunity to inspect or approve the finished products or the advertising copy or the printed matter that may be used in connection therewith. In granting this permission to the JCC and its legal representatives, I am fully and without limitation releasing it from any liability that may arise from the use of the images. I understand that if I do NOT want my name or image, or that of my child or family member, to be published I must submit a written letter to the JCC stating this, along with a photo or photos of the individual(s) concerned.

 


 

Privacy Policy
The Jewish Community Center of Stamford (JCC) has created this privacy policy to explain why we collect particular information and how we will protect your personal privacy within our website. The following discloses our information gathering and dissemination practices for the website located at the URL www.stamfordjcc.org.

In order to fully understand your rights, we encourage you to read this privacy policy, as well as our terms of use. The JCC reserves the right at any time and without notice to change this privacy policy simply by posting such changes on our site. Any such change will be effective immediately upon posting.

Because we want to demonstrate our commitment to your privacy, this privacy policy notifies you of:
1. What personally identifiable information of yours is collected through the site
2. Who collects such information
3. How such information is used
4. With whom your information may be shared
5. What choices you have regarding collection, use, and distribution of your information
6. What kind of security procedures are in place to protect the loss, misuse,or alteration of information under our control
7. How you can correct any inaccuracies in your information.

Questions regarding this statement should be directed to the JCC by sending an e-mail to news@stamfordjcc.org. Please reference this privacy policy in your subject line.

What Information We Collect and How We Use That Information
Our registration forms require users to give us contact information that may include name, e-mail address, mailing address, interests, and similar information. We do not request or store sensitive information such as social security numbers from our visitors.

Donor Privacy Policy
The JCC does not and will not sell, trade or share a donor's personal information with any other agency or entity.

Internet Protocol Address
We collect an IP address from all visitors to our site. An IP address is a number that is automatically assigned to your computer when you use the Internet. We use IP addresses to help diagnose problems with our server, administer our site, analyze trends, track users' movement, gather broad demographic information for aggregate use in order for us to improve the site, and deliver customized, personalized content. IP addresses are not linked to personally identifiable information.

Use of "Cookies"
Our site may use cookies to enhance your experience while using our site. Cookies are pieces of information that some websites transfer to the computer that is browsing that website and are used for record-keeping purposes at many websites. Use of cookies makes Web-surfing easier by performing certain functions such as saving your passwords, your personal preferences regarding your use of the particular website and to make sure you don't see the same ad repeatedly. Many consider the use of cookies to be an industry standard. Your browser is probably set to accept cookies. However, if you would prefer not to receive cookies, you can alter the configuration of your browser to refuse cookies. If you choose to have your browser refuse cookies, it is possible that some areas of our site will not function properly when you view them.

Security
All information provided to the JCC during online registration is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us. We also protect account information by placing it on a secure portion of our site that is accessible only by certain qualified employees of the JCC. Unfortunately, no data transmission over the Internet is 100% secure. While we strive to protect your information, we cannot ensure or warrant the security of such information.

Send Page to a Friend
If a user elects to use our referral service for informing a friend about our site, we ask for the friend's name and e-mail address. The JCC stores this information for the sole purpose of sending the requested information.

Other Websites
Our site contains links to other websites. Please note that when you click on one of these links, you are entering another website for which the JCC has no responsibility. We encourage you to read the privacy statements on all such sites as their policies may be different than ours.

Contacting the Website
If you have any questions about this privacy policy, the practices of this site, or your dealings with this site, you can contact:

Shannon Jacobs, Director, Communications & Marketing
Jewish Community Center of Stamford
1035 Newfield Avenue
Stamford, CT 06905
You can also send an e-mail to news@stamfordjcc.org.

 


 

Notifying the Public of Rights under Title VI
Stamford Jewish Community Center

• The Stamford Jewish Community Center operates its programs and services without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act. Any person who believes she or he has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with the Stamford Jewish Community Center.

• For more information on the Stamford Jewish Community Center civil rights program, and the procedures to file a complaint, contact Marshall Kurland, 203.322.7900, TRS 711; mkurland@stamfordjcc.org; or visit our administrative office at 1035 Newfield Avenue, Stamford CT 06905. For more information, visit stamfordjcc.org.

• A complainant may file a complaint directly with the Connecticut Department of Transportation by filing a complaint with the Office of Contract Compliance, Attention: Title VI Coordinator, 2800 Berlin Turnpike, Newington, CT 06111

• A complainant may file a complaint directly with the Federal Transit Administration by filing a complaint with the Office of Civil Rights, Attention: Title VI Program Coordinator, East Building, 5th Floor-TCR, 1200 New Jersey Ave., SE, Washington, DC 20590

• If information is needed in another language, please contact 203.322.7900.

 

Title VI Complaint Procedure
Any person who believes she or he has been discriminated against on the basis of race, color, or national origin by the Stamford Jewish Community Center may file a Title VI complaint by completing and submitting the Stamford Jewish Community Center Title VI Complaint Form. The Stamford Jewish Community Center investigates complaints received no more than 180 days after the alleged incident. The Stamford Jewish Community Center will process complaints that are complete.

Once the complaint is received, the Stamford Jewish Community Center will review it to determine if our office has jurisdiction. The complainant will receive an acknowledgement letter informing her/him whether the complaint will be investigated by our office. The Stamford Jewish Community Center will notify the Connecticut Department of Transportation’s Title VI Coordinator of any Title VI complaints filed, within 10 business days of receipt.

The Stamford Jewish Community Center has 60 days to investigate the complaint. If more information is needed to resolve the case, the Stamford Jewish Community Center may contact the complainant. The complainant has 10 business days from the date of the letter to send requested information to the investigator assigned to the case. If the investigator is not contacted by the complainant or does not receive the additional information within 10 business days, the Stamford Jewish Community Center can administratively close the case. A case can also be administratively closed if the complainant no longer wishes to pursue their case.

After the investigator reviews the complaint, she/he will issue one of two letters to the complainant: a closure letter or a letter of finding (LOF). A closure letter summarizes the allegations and states that there was not a Title VI violation and that the case will be closed. An LOF summarizes the allegations and the interviews regarding the alleged incident, and explains whether any disciplinary action, additional training of the staff member or any other action will occur. If the complainant wishes to appeal the decision, she/he has 30 days after the date of the letter or the LOF to do so.

A person may also file a complaint directly with the Connecticut Department of Transportation, Office of Contract Compliance, Attn: Title VI Coordinator, 2800 Berlin Turnpike, Newington, CT 06111; or directly with the Federal Transit Administration, at FTA Office of Civil Rights, 1200 New Jersey Avenue SE, Washington, DC 20590.

Click HERE to download the Title VI Complaint Form.

 

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